This is how you reset your password if you forgot it or simply want to change it.
Hang on, and we will take you through the steps…

  1. Go to
  2. Click Lost Password?
  3. Type in your email address registered for your account.
  4. You should now have received an email from Goldfish Service. (check your spam if not).
  5. Click the reset link. 
  6. Type in the password you would like and click Reset Password
  7. Go to and log in with email and new password as normal.

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